For orders under $400.00, a flat rate $19.95 freight charge will be added (this is assuming that the goods you have purchased are not considered a bulky item).
When you spend more than $400 shopping online here at treecaremach.com.au, you qualify for FREIGHT FREE delivery and handling. Although this offer covers most of the goods we sell online, this promotion excludes orders outside mainland Australia (eg. Kangaroo Is, Lord Howe Is, Tasmania) and certain bulky items (e.g. Polesaw boxes, long poles, large/heavy boxes etc).
Generally, goods are delivered within 1 to 3 business days, however, this may vary depending on location. Tree Care Machinery staff will assist you in tracking your goods where possible.
Many of our product(s) are not deliverable to a PO Box or an apartment complex. On the checkout page, you will need to supply us with a street address for delivery. If you are not at home to receive your package at the time of delivery, the package will be left at your front door. You may specify a safer place but it must be easily accessible to a delivery person. This can be done at checkout page. If you nominate to be home at the time of delivery and then are not home, you will be charged an additional fee to redeliver the goods.
All packages will be left at the front door if no one is home at the time of delivery unless you notify us on the checkout page.