Orders under $400.00 + GST a standard $16.50 freight charge will be added. (This is ensuring that the goods you have purchased are not bulky).
When you spend more than $400 shopping online here at treecaremach.com.au, you qualify for FREIGHT FREE delivery and handling. Although this offer covers most of the items we sell online, this promotion excludes international orders, orders outside mainland Australia (eg. Kangaroo Is, Lord Howe Is, Tasmania) and certain bulky items (e.g. Polesaw boxes, long poles, large/heavy boxes etc).
Generally, items are delivered within 2 to 5 business days, however, this may vary depending on location. Tree Care Machinery staff will assist you in tracking your goods where possible and any necessary follow ups with our chosen freight companies.
Please note that many of our items are not deliverable to a PO Box or an apartment complex. On the checkout page, you will need to supply us with a street address for delivery. If you are not at home to receive your package at the time of delivery, the package will be left at your front door. You may specify a safer place but it must be easily accessible to a delivery person. This can be done at checkout page. If you would prefer us not to leave the item if no one is home, you may be charged a second delivery charge if no one is home at the time of delivery. NB: All packages will be left at the front door if no one is home at the time of delivery unless you notify us on at the checkout page.